Basic Knowledge
Q: Why should NEV owners (especially EV users) consider installing a home energy storage battery?
A: A home energy storage battery allows you to make better use of solar power (if available) or charge during off-peak electricity rates. This not only significantly reduces the cost of charging your EV but also provides emergency backup during power outages, ensuring stable electricity supply for your home. It makes your green travel more economical and secure.
Q: I already have solar panels. Do I still need an energy storage battery?
A: Highly recommended! Solar panels primarily generate power during the day, while EV charging and household electricity peaks often occur at night. An energy storage battery stores surplus solar energy for evening use, maximizing your solar investment, reducing grid electricity expenses, and boosting your return on investment.
Q: Can I install a storage battery if I don't have solar panels yet?
A: We currently offer discounted storage installation exclusively to customers with existing solar PV systems. However, we also provide solar PV installation services. You may choose our integrated installation package or install solar panels separately first and then use our storage discount scheme.
Selection & Solutions
Q: What size storage battery do I need? What factors determine this?
A: The ideal capacity depends on your household electricity consumption (especially EV charging needs), solar system size (if applicable), electricity usage habits (peak/off-peak patterns), and budget. We will conduct a professional assessment and tailor a cost-effective solution for you.
Q: Which brands of storage batteries do you offer? How do you ensure quality?
A: We exclusively use top-tier brands with strong reputations in the Australian market, produced and backed by globally renowned manufacturers like Tesla Powerwall, BYD, Sungrow, and LG. These products undergo rigorous testing, deliver stable performance, and comply with Australian grid standards.
Q: Can the storage battery system work with my EV charger?
A: Absolutely! This is a core advantage of our "Home Energy Integration Solution." We design smart systems that coordinate your storage battery, solar (if any), grid power, and EV charger to prioritize the cheapest (or greenest) energy source for your vehicle, optimizing overall energy use.
Installation & Service
Q: How long does installation take? Is the process complicated?
A: Standard installation typically takes 1–2 business days, depending on system complexity and site conditions. Our certified engineers will complete the work efficiently and professionally, ensuring seamless integration with your existing electrical setup (meter, switchboard, solar inverter, etc.)—so you can relax.
Q: Are there location requirements? Does it require a lot of space?
A: Modern home storage batteries (e.g., wall-mounted units) are compact and typically installed in well-ventilated areas like garages, outdoor walls, or utility rooms, avoiding direct sunlight and extreme temperatures. We conduct on-site inspections to determine the optimal location for safety and performance.
Q: Which areas do you serve?
A: We currently provide professional storage battery installation services across major cities and surrounding regions in Victoria (VIC), Queensland (QLD), and New South Wales (NSW).
Cost, Benefits & Warranty
Q: Roughly how much does a home storage battery system cost?
A: The cost depends on the battery brand, capacity, system configuration complexity, and installation requirements. We provide clear, transparent, and highly competitive quotes. Contact us for a free consultation and personalized quote.
Q: How soon can I recoup my investment?
A: The payback period varies based on your electricity usage, energy rates, solar availability, and battery usage patterns (e.g., off-peak charging). Typically, a well-configured system with optimized EV charging shortens this period. We will provide a tailored ROI analysis.
Q: What warranty do you offer?
A: We provide an industry-leading 10-year warranty on installed storage batteries, covering core components (e.g., battery cells) as per the manufacturer's commitment—demonstrating our confidence in product quality and your long-term investment.
Sustainability & Future
Q: How does installing a storage battery help the environment?
A: By maximizing solar energy use and shifting consumption to off-peak hours (reducing grid reliance during peak fossil-fuel-heavy periods), storage batteries significantly lower your household carbon footprint. Combined with EV usage, you contribute more deeply to Australia’s clean energy future and environmental protection, aligning with our vision to "co-create a sustainable Australia."
Ready to start your green energy journey?
Whether you are a new owner of new energy vehicles or a potential owner planning to embrace the electric future, we welcome your consultation.